subscription.canceled

Sent when a subscription is canceled. Customers might still have access until the end of the current period.
Discord & Slack support: Full
type
string
required
Allowed value: "subscription.canceled"
Examples:
"subscription.canceled"
timestamp
string<date-time>
required
data
object
required
Show child attributes
subscription.uncanceled
⌘I
{
  "type": "subscription.canceled",
  "timestamp": "2023-11-07T05:31:56Z",
  "data": {
    "created_at": "2023-11-07T05:31:56Z",
    "modified_at": "2023-11-07T05:31:56Z",
    "id": "<string>",
    "amount": 123,
    "currency": "<string>",
    "recurring_interval": "day",
    "status": "incomplete",
    "current_period_start": "2023-11-07T05:31:56Z",
    "current_period_end": "2023-11-07T05:31:56Z",
    "trial_start": "2023-11-07T05:31:56Z",
    "trial_end": "2023-11-07T05:31:56Z",
    "cancel_at_period_end": true,
    "canceled_at": "2023-11-07T05:31:56Z",
    "started_at": "2023-11-07T05:31:56Z",
    "ends_at": "2023-11-07T05:31:56Z",
    "ended_at": "2023-11-07T05:31:56Z",
    "customer_id": "<string>",
    "product_id": "<string>",
    "discount_id": "<string>",
    "checkout_id": "<string>",
    "customer_cancellation_reason": "customer_service",
    "customer_cancellation_comment": "<string>",
    "metadata": {},
    "custom_field_data": {},
    "customer": {
      "id": "992fae2a-2a17-4b7a-8d9e-e287cf90131b",
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "metadata": {},
      "external_id": "usr_1337",
      "email": "customer@example.com",
      "email_verified": true,
      "name": "John Doe",
      "billing_address": {
        "line1": "<string>",
        "line2": "<string>",
        "postal_code": "<string>",
        "city": "<string>",
        "state": "<string>",
        "country": "US"
      },
      "tax_id": [
        "911144442",
        "us_ein"
      ],
      "organization_id": "1dbfc517-0bbf-4301-9ba8-555ca42b9737",
      "deleted_at": "2023-11-07T05:31:56Z",
      "avatar_url": "https://www.gravatar.com/avatar/xxx?d=404"
    },
    "product": {
      "id": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "trial_interval": "day",
      "trial_interval_count": 123,
      "name": "<string>",
      "description": "<string>",
      "recurring_interval": "day",
      "is_recurring": true,
      "is_archived": true,
      "organization_id": "<string>",
      "metadata": {},
      "prices": [
        {
          "created_at": "2023-11-07T05:31:56Z",
          "modified_at": "2023-11-07T05:31:56Z",
          "id": "<string>",
          "amount_type": "<string>",
          "is_archived": true,
          "product_id": "<string>",
          "type": "<string>",
          "recurring_interval": "day",
          "price_currency": "<string>",
          "price_amount": 123,
          "legacy": true
        }
      ],
      "benefits": [
        {
          "id": "<string>",
          "created_at": "2023-11-07T05:31:56Z",
          "modified_at": "2023-11-07T05:31:56Z",
          "type": "<string>",
          "description": "<string>",
          "selectable": true,
          "deletable": true,
          "organization_id": "<string>",
          "metadata": {},
          "properties": {
            "note": "<string>"
          }
        }
      ],
      "medias": [
        {
          "id": "<string>",
          "organization_id": "<string>",
          "name": "<string>",
          "path": "<string>",
          "mime_type": "<string>",
          "size": 123,
          "storage_version": "<string>",
          "checksum_etag": "<string>",
          "checksum_sha256_base64": "<string>",
          "checksum_sha256_hex": "<string>",
          "last_modified_at": "2023-11-07T05:31:56Z",
          "version": "<string>",
          "service": "<string>",
          "is_uploaded": true,
          "created_at": "2023-11-07T05:31:56Z",
          "size_readable": "<string>",
          "public_url": "<string>"
        }
      ],
      "attached_custom_fields": [
        {
          "custom_field_id": "<string>",
          "custom_field": {
            "created_at": "2023-11-07T05:31:56Z",
            "modified_at": "2023-11-07T05:31:56Z",
            "id": "<string>",
            "metadata": {},
            "type": "<string>",
            "slug": "<string>",
            "name": "<string>",
            "organization_id": "1dbfc517-0bbf-4301-9ba8-555ca42b9737",
            "properties": {
              "form_label": "<string>",
              "form_help_text": "<string>",
              "form_placeholder": "<string>",
              "textarea": true,
              "min_length": 1,
              "max_length": 1
            }
          },
          "order": 123,
          "required": true
        }
      ]
    },
    "discount": {
      "duration": "once",
      "type": "fixed",
      "amount": 123,
      "currency": "<string>",
      "created_at": "2023-11-07T05:31:56Z",
      "modified_at": "2023-11-07T05:31:56Z",
      "id": "<string>",
      "metadata": {},
      "name": "<string>",
      "code": "<string>",
      "starts_at": "2023-11-07T05:31:56Z",
      "ends_at": "2023-11-07T05:31:56Z",
      "max_redemptions": 123,
      "redemptions_count": 123,
      "organization_id": "1dbfc517-0bbf-4301-9ba8-555ca42b9737"
    },
    "prices": [
      {
        "created_at": "2023-11-07T05:31:56Z",
        "modified_at": "2023-11-07T05:31:56Z",
        "id": "<string>",
        "amount_type": "<string>",
        "is_archived": true,
        "product_id": "<string>",
        "type": "<string>",
        "recurring_interval": "day",
        "price_currency": "<string>",
        "price_amount": 123,
        "legacy": true
      }
    ],
    "meters": [
      {
        "created_at": "2023-11-07T05:31:56Z",
        "modified_at": "2023-11-07T05:31:56Z",
        "id": "<string>",
        "consumed_units": 25,
        "credited_units": 100,
        "amount": 0,
        "meter_id": "d498a884-e2cd-4d3e-8002-f536468a8b22",
        "meter": {
          "metadata": {},
          "created_at": "2023-11-07T05:31:56Z",
          "modified_at": "2023-11-07T05:31:56Z",
          "id": "<string>",
          "name": "<string>",
          "filter": {
            "conjunction": "and",
            "clauses": [
              {
                "property": "<string>",
                "operator": "eq",
                "value": "<string>"
              }
            ]
          },
          "aggregation": {
            "func": "count"
          },
          "organization_id": "<string>",
          "archived_at": "2023-11-07T05:31:56Z"
        }
      }
    ]
  }
}
General

Core API

Customer Portal API

Webhook Events

Integrations

subscription.canceled
